B5 Systems

L3 Communications EOTech Issuing Refunds For Holographic Weapon Sights

Last month, L-3 Communications was sued by the US Government in Federal Court for fraud regarding performance of their line of EOTech Holographic Weapon Sights. The same day, L-3 settled with the US Government for $25.6 Million. This suit comes on the heels of a USSOCOM Safety Of Use Message for the sights because of Point of Impact shifts in extreme temperatures as well as other performance issues.

  
Naturally, some consumers have decided to stop using their sights due to concerns raised in the SOUM and ensuing court case. Several EOTech Holographic Weapon Sight owners have contacted EOTEch and requested refunds. So far, EOTech has reportedly been very positive and honored all of the requests.

EOTech is reportedly refunding the purchase price plus $15 Shipping and Handling. If you are interested in returning your sight, we suggest you proceed to www.eotechinc.com/raform.

 

Once the request is approved, you should receive a message like the one below.

Since I have been asked, I own sights and will not be returning them.  Also, I’d like to thank Larry Vickers for alerting me to this.

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158 Responses to “L3 Communications EOTech Issuing Refunds For Holographic Weapon Sights”

  1. Kim says:

    Where is the serial number located? Found the production date on bottom but can’t find S/N.

  2. tudo says:

    I got my approval email a day or two after sending them a refund application. But still kinda hesitant to send it to them. Has anyone gotten there refund or an email stating what kind of a refund they will be issuing? Thanks

  3. Chris says:

    They are going with chapter 7 looks like you are being stuck with your eotechs now,

    • SSD says:

      According to their agreement with the government, they are not supposed to declare bankruptcy for at least 91 days from Nov 17. Where did you get this information?

  4. Wolf says:

    EoTECH has had my optic since the 117th, and after they sent me the email confirming my rma, they won’t answer emails or phone calls/ Not even the operator. This displeases me greatly. Now I have no sight and no money. Balls in their court. I’m hoping it’s just CHristmas mucking up the machine.

    • Wolf says:

      argh 17th, not 117th. I don’t know anyone that has gotten their refund yet, this is looking very very bad.

      • Brown says:

        Same here. I got a return authorization on 12/14/2015 and they have had my $1200 sight since Dec 20th. They have only responded to one of my subsequent emails (only after multiple emails and email addresses) and getting a hold of anyone on the phone seems to be impossible and they are not returning my voicemails. After multiple attempts via different email addresses I finally did get a response saying “We are working on refunds and will process them as soon as possible. You will receive a refund payment once your request has been verified.” That was one week ago and still no check, or sight. What takes them so long to “verify” my request is baffling. I purchased it at a reputable brick and mortar dealer, so I have no reason to believe that could be causing an issue.

  5. Nick says:

    I think poeple are missing a key issue. Depending on your state, there are different consumer fraud laws. I’m retired LE, I purchased this sight because of faith and confidence the company had sold to us and the military.

    Knowingly selling a flawed sight is true greed, NOT holding them responsible. While the amount will vary by state, there are consumer fraud laws that award thousands to customers such as us who are taken advantage of and lied. It ha NOTHING about being “greed”…it’s about holding companies accountable for their actions and to deter other from doing the same.

    Whether you were harmed in combat or not is not the issue. The issue is that this company put us in a situation, unknown at the time, that put us at a disadvantage and increased chance of NOT BEING COMBAT EFFECTIVE!

    The harm is done the second this goes on your rifle believing it will perform as promised. Every person who equipped this this sight on their rifle with mislead information and did so with full trust that they were getting what the company promised, eve though they knew otherwise, is absolutely deserving of any and all fines that are legally enforceable on our behalf.

  6. B. Young says:

    does this cover RMR sights? Can’t find a list of exactly what models are covered…

  7. Jim says:

    After reading all of this, I still see nowhere that someone has received a refund in any form. Is there anyone who has at this point. Jim

  8. JT says:

    Aloha everybody! I filled it out for (2) 552’s to get a refund today 01FEB16. Let’s see what happens.

  9. kyle says:

    Sent it in, after an approval pkg was received on Dec 28th, 0 contact many many calls to dead phones and unreturned emails

  10. aaron says:

    not sure what to do here. ive got one on one of my ar’s and its worked fine and held zero everytime i use it. my thing here is sending it in for a refund then waiting months or even a year for a refund for a product thats worked well for me over the years. if shift in poa/poi in high heat is the only issue then i live in nc and rarely iif ever is my gun and sight gonna be sitting in direct sunlight for an extended period of time. that being said id hate to see the day come when my decision comes back to bite me and my life depends on this sight and the poi has shifted. if thats the case though i have it co-witnessed with my irons so it shouldnt be that big a deal. i think ill keep mine and run it until it runs no more. i wonder what l3 will be doing with all these returned sights? are they going to destroy them or what. not sure what a billion dollar company would do with a bunch of returned faulty products. maybe the scarcity of the original eotech hws will hold a greater value in the future for collectors.

  11. aaron says:

    it would also seem the mako group is jumping on this band wagon as well with their mepro sights. they now have an offer to send them your eotech working or not working for a 250 rebate on their less expensive sight and like a 400 rebate on their more expensive. i wonder what they plan to do with all the eotechs they receive? if you were interested in one of those sights you may get your rebate much quicker than you will get your refund from l3 but your definitely not gonna get what you paid back out of the eotech. i was interested in one of those mepros for my tavor but not at the expense of losing half of what i paid for my eotech. kind of shady for the mako group to do that in my opinion.