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Mystery Ranch Spadelock System

Readers have asking for details on the Mystery Ranch Spadelock system. Well, here it is.

www.MysteryRanch.com

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This entry was posted on Tuesday, August 21st, 2012 at 19:50 and is filed under Load Carrying, Packs. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

9 Responses to “Mystery Ranch Spadelock System”

  1. Husky says:
    August 22, 2012 at 15:50

    someone at MR please fix your shipping charge or shipping method..your charge is out of range!

  2. Husky says:
    August 22, 2012 at 16:03

    what the “F” is this:
    If I want to buy two hip monkey

    Carrier USPS
    USPS Priority Mail® – $75.82

    are you guys out of your mind?
    the hip monkey is only $59
    buying two you want me to pay $75.82 for shipping

    don’t you know there is a flat rate box?
    WTF with you guys!

    • Patrick Odenbeck says:
      August 22, 2012 at 20:11

      @Husky

      The problem with the USPS shipping calculator has been fixed. This calculator auto updates as shipping charges change and occasionally it has issues calculating the correct price. Thank you for notifying us.

      Thanks,
      Patrick
      Mystery Ranch

      • Husky says:
        August 23, 2012 at 23:12

        hello you did not fix the problem …you just lower the price…

        DO YOU EVEN KNOW HOW USPS WORKS?
        IT’S CALLED USPS PRIORITY MAIL FLAT BOX.

        EVEN THE BIGGEST FLAT BOX IS ONLY UNDER $16

        YOUR WEBSITE STILL WANTS $37 FOR TWO HIP MONKEYS …(like fanny bag)

        This is ridiculous! unless that’s HANDLING charge…then I have nothing to say!

  3. Husky says:
    August 23, 2012 at 23:11

    hello you did not fix the problem …you just lower the price…

    DO YOU EVEN KNOW HOW USPS WORKS?
    IT’S CALLED USPS PRIORITY MAIL FLAT BOX.

    EVEN THE BIGGEST FLAT BOX IS ONLY UNDER $16

    YOUR WEBSITE STILL WANTS $37 FOR TWO HIP MONKEYS …(like fanny bag)

    This is ridiculous! unless that’s HANDLING charge…then I have nothing to say!

  4. Husky says:
    August 27, 2012 at 17:28

    hello…
    if it’s by weight and by size the two hip monkey fanny bags won’t need over $35 to ship by USPS… someone mailed me the USMC FILBE backpack set and it’s over 20 pounds from coast to coast and it’s not even that much!
    You guys at MR better fix your shipping system….the MR shipping charge is ridiculous! and most of manufactures provide free shipping over $99…you guys should improve your customer service….

  5. Patrick Odenbeck says:
    August 27, 2012 at 20:25

    Husky,

    I understand your concern regarding our shipping charges. There is a handling charge associated with the USPS charge and their prices continue to go up. After working Sales at Mystery Ranch for over 5 years I have found that UPS is an excellent, economical and trustworthy option especially when shipping from our location in Montana.

    I find it difficult to believe that you are angry with our customer service. I would put our sales team against anyone in the business for the following reasons.
    1. We actually have worked on the production floor- so we know how our products are built and the materials that go into them.
    2. Our company has a deep knowledge of load carry and construction with over 35 years of heritage in backpack design, material selection and manufacturing.
    3. We offer true customer service via the phone with one of our trained Sales Staff not an automation.

    We thank you for your comments regarding this issue we probably would not have caught it so quickly without them. At Mystery Ranch we are always looking at ways to make all of our systems run their best whether this be for our products or our customer service.

    Please give us a call 406.585.1428 (8-5 MST)

    Thanks,
    Patrick