BEAVERTON, Ore. — Leupold & Stevens, Inc., has expanded the hours of its Tech Services call center, making it even easier for Leupold owners to access the product expertise of the services staff.
Based at Leupold’s Beaverton, Oregon, manufacturing facility, the Tech Services staff can help callers resolve issues, answer usage questions or even help customers decide which Leupold product is right for their needs. With decades of combined experience on staff, the Tech Services department can handle almost any question thrown its way.
“For Leupold, customer service has always been a top priority,” said Rob Morrison, vice president global marketing at Leupold & Stevens, Inc. “Providing Gold Ring Full Lifetime Guarantee support is certainly a primary mission, but we also are here to help our customers get the most out of their Leupold gear. From picking a reticle to learning about the Custom Dial System® to finding out what mount options exist, we’re here to help.”
Tech Services representatives will be available starting at 5 a.m. Pacific Time and will be on-hand to offer their assistance until 8 p.m. This allows Tech Services to offer assistance to Leupold customers from the East Coast all the way to Hawaii at times that are convenient.
For more information on Leupold products, please visit us at www.leupold.com.
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Tags: Leupold
Pretty impressed that they keep their customer service state-side.
Heck yeah and it’s in-house, not farmed out!
I know a few guys who work in the CS department, they are great folks who love what they do and are very knowledgeable, on top of being really nice.
Good on you, L&S!