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TacJobs – CTOMS

Edmonton, Canada-based Tactical Medicine Training and Equipment specialists have two positions they are looking to fill.

Chief Instructor

CTOMS is a unique company providing tactical, medical, and rescue training and equipment sales, primarily to the defense and security industry, but rapidly expanding into more mainstream, and international markets.

Working at our location in South Edmonton, in a fast-paced environment, we are seeking an ambitious and energetic Chief Instructor to manage our contracted and open training programs.

If you are interested and meet the criteria, please submit your CV with cover letter and references in MS Word or PDF file format to the email address on the Contact Us page of our website. PDF submissions using the Indeed template is less desirable. A direct contact email must be included in your application.

Wage offer will be determined by the level of appropriate experience.

Residency in or near Edmonton is required. The location of work is our office in south Edmonton and will require national and international travel from time to time.

Thank you to all that apply. Only those that demonstrate they meet our requirements will be contacted for the next step of the hiring process.

Responsibilities and Duties

• Act as the Course Director and Instructor on each training session both in house and on the road.
• Work with the Training Coordinator in all aspect of these responsibilities.
• Work with the internal marketing team to create, launch and manage training marketing efforts, including course and training advertising.
• Comprehensively manage existing training contracts. Run contract courses in accordance with contract parameters.
• Plan and conduct open courses based on market demand.
• Compose and negotiate training contracts.
• Write training proposals and bids.
• Provide customer service regarding training programs and courses by working with clients, including needs assessments, sales, and follow ups.
• Work with Director of Research, Development, and Standards to modify and develop new training programs/curriculum.
• Source, select, secure, and manage training staff, including contracting, Task Offers, administration, travel, living, and logistics.
• Conduct Instructor evaluations and feedback.
• Prepare and execute student and observer liability waivers, non-disclosure agreements, and course critiques.
• Create and review Joining Instructions for all courses.
• Liaise with client management or Medical Director to customize course content and delivery.
• Book training facilities as required.
• Arrange and manage instructor teaching resources and internal training as authorized.
• Maintain and manage training equipment inventory.
• Work with the Inventory Manager to procure/pull inventory for training courses.
• Maintain Intellectual Property and course training equipment security at all times.
• Refine and develop checklists of processes for preparation, operations, and closure of courses.
• Additional confidential responsibilities.

Experience and skills that must be demonstrated in the CV (and interview if requested):
• Professional pre-hospital medical background. Preferably military Medical Technician or law enforcement support Paramedic.
• Must pass Canadian federal Secret security clearance check.
• Well organized and administratively competent. Computer proficient and able to quickly learn and adhere to CRM and inventory management software, MS Office (Excel, Word, PowerPoint, Outlook).
• Experience in adult education/instruction.
• Leadership/management experience preferred.
• Training coordination experience preferred.
• Effective communication skills. Excellent proficiency in English. Bilingual French is a plus but not mandatory.
• Strong work ethic.

Job Type: Full-time

Experience:
• Medic/Paramedic: 3 years (Preferred)

Education:
• High school or equivalent (Required)

Job Location:
• Edmonton, AB (Preferred)

Language:
• English (Required)

Business Development/Sales Manager

CTOMS is a unique company providing both training and equipment sales and services, primarily to the defense and security industry, but rapidly expanding into more mainstream, and international markets.

Working at our location in South Edmonton, in a fast-paced environment, we are seeking an ambitious and energetic Business Development/Sales Manager to help us expand our markets, manage major business development projects, interact with major clients and vendors, and develop a sales force and strategies. CTOMS is a small business, so the role will be multi-spectral, focusing on sustainable financial growth through boosting sales and forging strong relationships with existing and new clients.

In order to be considered, you must submit a CV with cover letter, in MS Word or PDF file format. If you wish, you can submit your CV directly to our email address found on the Contact page at ctoms.ca. A direct contact email must be included in your application.

Wage offer will be determined by the level of appropriate experience.

Thank you to all those that apply. Only those that demonstrate they meet our requirements will be contacted for an interview.

Responsibilities and Duties
Your responsibilities will include:
• Develop a sustainable growth strategy focused both on financial gain and customer satisfaction;
• Develop and manage major client (B2B and consumer) and vendor relationship program;
• Develop, implement, and maintain a robust CRM policy;
• Develop and manage new sale channels;
• Conduct research to identify new markets and customer needs;
• Identify emerging markets and market shifts while being fully aware of new products and competition status;
• Identify potential clients, and the decision makers within the client organization;
• Arrange and conduct business meetings with prospective clients;
• Promote the company’s products/services addressing or predicting clients’ objectives;
• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence;
• Prepare bids, proposals, and sales contracts ensuring adherence to law, established rules and guidelines;
• Recruiting, objectives setting, coaching and performance monitoring of sales representatives;
• Present sales, revenue and expenses reports and realistic forecasts to the executive team;
• Protects organization’s value by keeping maintaining information security;
• Develop entry level staff into valuable salespeople; and
• Attend industry functions, such as trade-shows and conferences, and provide feedback and information on market and creative trends.

Qualifications and Skills

Experience and skills that must be demonstrated in the CV (and interview if requested):
• Proven working experience as a business development manager, sales executive or a relevant role, consistently meeting or exceeding targets;
• Experience in customer support;
• Proficiency and effectively can utilize MS Office and CRM software, and can easily learn new ERP system;
• Excellent proficiency in English. Bilingual French is a plus;
• Strong business sense, industry expertise, and market knowledge (medical, EMS, law enforcement, GoC, Provincial and municipal gov’ts, military, etc., U.S. market knowledge of the same a plus);
• Demonstrated ability to communicate, negotiate, present and influence credibly and effectively at all levels of the organization;
• Ability to build rapport;
• Proven ability to drive the sales process from plan to close;
• Excellent mentoring, coaching and people management skills;
• Hard work ethic;
• Formal education in business administration, sales or relevant field.

Job Type: Full-time

Experience:
• Sales: 1 year (Preferred)
• Sales Management: 1 year (Preferred)
• Business Development: 1 year (Preferred)

Education:
• High school or equivalent (Required)

Job Location:
• Edmonton, AB (Preferred)

Languages:
• French (Preferred)
• English (Required)

For information on CTOMS jobs, visit
http://ctoms.ca/Mission-Essential-Information/Careers-Jobs/

For full contact details, visit ctoms.ca/Mission-Essential-Information/Contact-Us.

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