Field Sales Associate – Remote

Job Description:

This is an entry level to mid-level sales position.  The field sales associate will be responsible for the retail facing and engagement side of the brand.  The position will be charged with growing sales of key dealers, increasing product assortment with their assigned markets, and improving the visual brand presentation within the assigned markets.  In addition, FSA will administer product training to the dealers and their staff and, consumers, and in general, be responsible for elevating the brand in their region. 

Magpul is an equal opportunity employer.  Veterans/Disabilities.

To review the full job description and apply click here.

Blue Force Gear, Inc. (BFG) is a family owned tactical gear manufacturer located in Pooler, Georgia. BFG is committed to attracting and retaining the best employees. In order to enhance our long term growth, we are looking for a highly organized, enthusiastic, self-motivated, Customer Service Rep.

Responsibilities Include:
• Answers incoming calls, e-mails, and/or faxes from both customers and dealers/distributors and informs customers of unit prices, shipping date, anticipated delays, and any additional information needed
• Receives orders and inputs order data into Quickbooks
• Receives web orders and inputs them into Quickbooks
• Responds to shipment and inventory inquiries, confirms orders, and resolves discrepancies
• Serves as a liaison for specific dealers in a geographic area
• Places outgoing calls in designated geographic area to announce promotions, introduce new products, confirm open orders, recommend additional products to meet customer needs, provide follow-up for purchase order discrepancies, and monitor consumer’s on-hand inventories
• Provides technical support to customers via verbal and written communications
• Follows-up with customers as needed.
• Completes miscellaneous project work in preparation for major trade shows, meetings, or mass mailings.
• Attends annual trade shows as needed.

Experience and Education:
• College degree in Business or Marketing preferred, or an acceptable combination of education and experience
• Must have two or more years of direct work experience in a customer service, sales or telesales capacity
• MUST HAVE KNOWLEDGE OF TACTICAL GEAR
• Knowledge of government contracts, military and/or federal agencies a plus
• Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management
• Experience with customer relationship management software a plus

Competencies and Skills:
• Proficient in Microsoft Office Suite
• Knowledge of Quickbooks
• Effective time management
• Integrity, enthusiasm and strict attention to detail are essential
• Strong problem identification and resolution skills
• Exceptional communication and presentation skills
• Must be self-motivated with the ability to multitask
• Ability to perform basic mathematical calculations
• Ability to work individually and as part of a team

Description
Purpose:

In this business development/sales role within Gentex Ground Systems, the Sales Manager will be responsible for identifying, developing and managing new and existing customer relationships, as well as leading future business development activities, targeting three primary regional markets of interest (MOI), 1) US Federal Law Enforcement, US Local Law Enforcement and 2) US Private Security. Activities will be conducted within the framework of the overall Ground Systems Business Development strategy, and must be coordinated with other members of the Ground Systems Business Development team working in the same market space.

The Sales Manager will be responsible for establishing and building close customer relationships in order to identify, develop, and capture new business opportunities within the MOI. Activities include sales channel development and management, business opportunity identification, opportunity qualification, business capture strategy development, and tactical business capture planning and execution. The Sales Manager will be responsible and accountable for achieving revenues in their assigned market space in support of Ground Systems objectives.

Duties/Responsibilities:

• Lead business development and client management efforts within a customer focus area including initiating calls to prospective clients, preparing capability briefings and information packets, conducting client meetings to uncover, create opportunities that lead to new business and expand relationships
• Lead BD/Capture activities to identify, qualify and create new business opportunities delivering consistent growth to annual business revenue plan execution and realization
• Research, establish and sustain positive key decision-maker and decision-influencer relationships
• Proactively manage internal and external Customer Experience engagements for customer and end user satisfaction and continuous improvement
• Work with local Law Enforcement organizations to identify, develop, and use grants and other funding streams to support PPE sales.
• Manage preparation and distribution of product information and capabilities, and technology briefings
• Work with Product Management to develop new product ideas and deliver white papers and proposals that address customer requirements via communication of product technical/functional requirements and customer expectations
• Work with product and program managers to identify and pursue follow-on opportunities
• Serve as the customer advocate during opportunity and program reviews to bring the Voice of the Customer and End User into planning and strategy sessions
• Attend trade shows, workshops, and seminars to maintain deep understanding of market segment and customer environment
• Utilize Salesforce CRM to develop sales funnel and execute Sales & Operations Planning (S&OP) to enable timely delivery of customer orders
• Other BD and supervisory related duties as assigned

Gentex Corporation is an Equal Opportunity Employer M/F/Protected Veterans/Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to their protected veteran status or on the basis of disability. Gentex is an E-Verify Participant. Pre-employment drug/alcohol/background screening is required. If you have a disability and would like to request an accommodation in order to apply for a position with Gentex, please call our Human Resources department at (570) 282-3550.

Requirements
EDUCATION:
A four-year degree in a technical field or equivalent experience is desired.

EXPERIENCE:
The candidate must have experience in business development, marketing and sales of personnel protective products with at least 5 years in a business development, sales or marketing role. Experience working and interfacing with Law Enforcement end users and organizations is required. Prior law enforcement experience is highly desired. The candidate should possess excellent interpersonal and communication skills. A track record of successfully introducing new products to customers and working with Customers to identify funding streams is necessary. A history in grant writing and supporting development of products based on market/customer requirements would be a plus.

KNOWLEDGE, SKILLS AND ABILITIES :
• Establish strong relationships at the management/executive level with current and prospective customers to positively posture Gentex in the current business environment
• Coordinate effectively internally to ensure efficient use of resources and appropriate focus of resources to achieve revenue goals
• Communicate effectively and demonstrate solid sales abilities in all facets of sales and marketing
• Develop and Manage sales channels and partners in the US Law Enforcement market to support Law Enforcement Go To Market Strategy.
• Develop new business and new business opportunities accordingly
• Strong presentation skills are essential to engage the attention of both customers and colleagues
• Possess a strong power of persuasion
• Excellent communicator including strong verbal and written abilities, excellent listening and feedback skills and the ability to provide strong direction
• Working knowledge and use of Microsoft Office applications including Excel, Word and PowerPoint, and Outlook

Apply at recruiting.paylocity.com.