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Archive for the ‘TacJobs’ Category

TacJobs – Account Services Supervisor – Government, Military & Industrial and International with Camelbak

Tuesday, July 19th, 2022

Camelbak’s Account Services Supervisor – Government, Military & Industrial and International is a full time position based in Petaluma, CA but can be remote. Camelbak is part of Vista Outdoor.

Job Description

Position Summary:

The Account Services Supervisor – Government, Military & Industrial and International position is responsible for executing and overseeing all order management for the department, from initial receipt of customer purchase orders until satisfactory delivery of the order.  

The Account Services Supervisor position will oversee a team of two Account Services reps in addition to directly managing the orders and shipments for several GMI Key Accounts.  The Supervisor will build and coach the team to deliver excellent customer service and will play a collaborative roll in growing and implementing standards and processes.

Supervisory Responsibilities

• Maintain an excellent understanding of CamelBak product and effectively communicate with    regards to all product inquiries and questions

• Manage the workflow of the ASR’s, create team schedules and delegate tasks

• Monitor and authenticate returns and exchanges and investigate and solve customer service complaints.

• Assess the work performance of the ASR’s and identify areas that need improvement

• Ensure that business goals, deadlines and performance standards are met

• Train and onboard new hires to make sure they understand their roles

• Create, edit and maintain documentation including work instructions, customer-specific processes, international guidelines and all workflow related to order management.

• Attend internal and external meetings as requested.

Order Management Responsibilities

• Manage customer purchase orders with 100% accuracy to include pricing, discounts terms and logistics.

• Work with credit department to systematically set up all new customers and perform Account Setup documentation per procedure.

• Contact customers to coordinate ship dates and product availability.

• Prepare and coordinate various sales reports regarding shipping, bookings, open orders, back orders, forward orders and any related sales activities.

• Resolve any invoice/credit issues and coordinate necessary RMA’s.

• Develop and maintain positive customer relations with both external and internal customers and staff.

• Maintain an excellent understanding of CamelBak product and effectively communicate with regards to all product inquiries and questions

Competencies

• Meticulous organization and accuracy

• Excellent leadership and team management skills

• Keen attention to detail and problem-solving

• Strong written and verbal communication

• initiative and motivation to drive process improvements

• Competence with International communications

Job Requirements:

Previous experience with supervising a customer service team. Experience working with government / military entities a plus!

Knowledge:

• Proficient knowledge of ERP systems

• Extensive knowledge of Microsoft Suite

• Experience with managing the orders for international customers

• Experience with LC’s and NSPA would be a major benefit

• Military business experience a plus

Degree/Certificates:

BA degree preferred.

Job Experience:

Minimum 4 years’ experience in account services

Working Conditions:

As indicated by responsibilities; ability to handle multiple priorities

Physical Endurance:

Computer terminal use minimum 6 hours per day.

Environment:

Standard Office.  Potential domestic travel.

We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, tuition reimbursement, gear discounts and the ability to add value to an exciting mission!

Equal Opportunity Employer Minorities/Females/Protected Veteran/Disabled

To apply, click here.

TacJobs – Qore Performance Continues Hiring Surge, Recruiting For Customer Support and Relationship Manager

Thursday, July 7th, 2022

Sterling, VA – Qore Performance, Inc., inventors of the revolutionary ESAPI-shaped IcePlate thermoregulation and hydration tool for PPE users, continues to grow rapidly and is looking for highly talented candidates to fill a vital role: Customer Support and Relationship Manager.

The Customer Support and Relationship Manager is a senior position that reports directly to the CEO. This position is responsible for caring for the most important company asset across all lines of Qore Performance business: our customers.

Do these questions resonate with you?

1. Are you a strong, diligent, extrovert with a natural sense of urgency who is energized by relentlessly evangelizing our cause and solving problems for people?

2. Do you have an uncanny ability to figure out what the customer actually wants (and they didn’t even know they wanted)?

3. Are you capable of being a total team player who can operate independently while in the field?

4. Do you have experience and/or a network for selling into large, Fortune 1000-type companies or into any one of the following industries: military, law enforcement, occupational safety, personal devices (iPads), aviation, outdoor/fitness?

5. Are you an expert at building long term relationships and large, functional networks?

No formal education is required

An ideal candidate must be well-read (or “listened”), a voracious learner, have excellent writing skills, be disciplined and diligent in the execution of their tasks, be able to travel frequently, and have exceptional judgment and discretion.

The Job

Answer and resolve inbound customer inquiries (video, email, LiveChat, phone, etc.): sales, information, questions, warranty, etc. In-person as needed, but emphasis on local dominance

Lead, manage, and grow Field Training Specialists for customer visits, trade shows, boutique shows, etc.

Run point on all B2B sales projects after establishment, “baton handoff”

Work with UX/UI Designer to update website to improve customer experience, Conversion Rate based on customer communications

Support CEO and CFO to instill work ethic, brand standards, customer-first mindset, discipline, maturity across the entire team

Develop, nurture, harvest deep relationships with existing customers across all lines of business and new customers as they join, ensuring optimal QPI experience

Open new International Distributors as approved

Open new enterprise accounts as approved

Monitor third party sales portals (B2B) and Distributor websites to ensure merchandising is correct and up-to-date

Disseminate relevant merchandising assets to Distributors to ensure websites are always current

Follow-up on in-bound international distributor and enterprise leads

Generate new content based on in-bound customer questions

Work with Videographer/Photographer to get content from existing customers (Testimonials)

Compliance audit distributor websites, communications, coach up distributors accordingly to maintain brand standards to match QPI website

Diligently address oversights or errors with sustainable, efficient solutions

Relay customer feedback to relevant departments

Set and enforce high standards for hygiene, tidiness, organization, and excellence

How we will measure success

sales growth

referral business

Conversion Rate growth

inbound traffic generation, growth

customer complaints/satisfaction

reviews

profitability

lead generation/closure rate

active lead pool

customer feedback

YOY account performance

market penetration (new and existing)

Think you have a better way?

We DEFINITELY want to hear from you.

Big advantage if you have a background in any of the following:

Military, Law Enforcement, Wild land Firefighter, First Responder/EMT, SAR/CSAR, Backpacking/Hiking, Mountaineering/Climbing, Outdoors, Travel, QSR/Food Service, Consumer Electronics (specifically iPads and iPhones), Crossfit, Running/Marathons/Ultras, Combative/D-TAC, Shopify, ERP software, Pilot’s License, Crossfit Certifications (or similar/equivalent), Hunting, Marksmanship/Firearms proficiency, Occupational Safety,

Click here to learn more about our recruiting process and working at Qore Performance.

Position-specific Requirements

MINIMUM two years experience at least one of the following sales or customer service channels: military, law enforcement, HSE/OSHA enterprise/occupational safety, outdoor (backpacking, hiking, hunting, water sports, etc.), EDC, luxury travel/hospitality, aviation, GSE, physical fitness

Proven ability to implement a sales/customer service training program

References who can verify your sales/service track record (more = better)

Team player mindset

Ideal, but Optional

Existing customer network in any one or more of the aforementioned areas: enterprise, consumer electronics (iPads, iPhones), OSHA/industrial safety, Fortune 1000, military, law enforcement, premium resorts (ski, mountain, hunting, outdoor)

Company Requirements

All candidates must have the legal ability to work in the USA without sponsorship

Ability to clearly communicate in a fast-paced work environment

Ability to pass a background check and drug test

Ability to perform physical tasks required of the job

Work location: Qore Performance® Headquarters in Sterling, VA

Please submit a condensed resume and an expression of interest for review. Work location: Sterling, VA.

Click here for the complete job description on our website.

Click here to learn more about working at Qore Performance and our hiring process.

TacJobs – Complete Parachute Solutions Is Hiring

Sunday, July 3rd, 2022

CPS prides itself on being an organization of collaboration and passion. Being a member of our team offers the opportunity to contribute in a meaningful way, the opportunity to challenge yourself and learn new things. From design to manufacturing, to tactical to training, at CPS you will work with the world’s most talented and seasoned team.

CPS is a company that goes Above and Beyond in every sense.

• Competitive Pay
• Medical
• Dental
• Vision
• Life
• 401k
• PTO
• Education Reimbursement
• Generous Holiday Schedule
• Family Culture Work Environment

Visit www.cpsworld.com/employment for openings.

TacJobs – The Murray Road Agency Seeks Media Specialist

Wednesday, June 29th, 2022

CHARLESTON, South Carolina – June 28, 2022 – The Murray Road Agency seeks a master multi-tasker with excellent organizational skills for the role of Media Specialist. Candidates should be proficient with Ad Serving Technology, Excel, data/resource management platforms, publishing software and other common creative and communication programs. The Media Specialist should also be a proficient communicator and able to ensure that the quality and responsiveness of service meets or exceeds expectations in a variety of marketing-related areas. This position will be located in Charleston, South Carolina.

Responsibilities:

• Key member of media buying team
• Direct interaction with media buying clients
• Handle day-to-day ad trafficking
• Assist in reporting on advertising performance
• Manage and trouble-shoot processes with clients, media partners and others involved in media buying
• Report on ad performance
• Play a role in developing and implementing best practices and processes to improve operational efficiencies
• Provide regular reports and updates for clients and other partners

Qualifications:

• Bachelor’s degree in marketing, business or related field
• 2-3 years of experience
• Administration or digital marketing experience
• Proficiency in MS Office, with exceptional knowledge of Excel and PowerPoint
• Working knowledge of cloud sharing, Google Docs, and Dropbox
• Knowledge of project and task management tools such as Basecamp, Trello and Monday
• Strong working knowledge of Ad Serving Technology
• Meticulous attention to detail and excellent follow-through 

• Ability to meet time-sensitive deadlines
• Ability to work effectively within a team and independently
• Excellent time management, able to handle multiple assignments under tight deadlines and pressure, and prioritize and communicate effectively
• Excellent organization skills
• Related job and internship experience
• Demonstrable ability to multi-task and adhere to deadlines
• Good knowledge of market research techniques and databases
• Experience with the outdoor industry (hunting, fishing, firearms related, camping, etc.)

Interested applicants should send a resume, cover letter and link to any relevant work to [email protected].

TacJobs – SureFire Is Hiring

Friday, June 17th, 2022

 

Join Team SureFire!

Here’s your chance to join a highly motivated team that manufactures the world’s finest tactical lighting and accessories right here in the U.S.A. We are SureFire, LLC, and we are looking for a select few enthusiastic, high-caliber professionals to join us in our mission. Our brand story encompasses over 40 years of innovation while building the best products in our industry. Bring your best and help us write the next chapter.

Here are a few of our current open positions. Visit www.surefire.com/company/careers to view all positions and send your resume to [email protected]

Director, Product Management 

As the Director of Product Management, you will be responsible for defining the future product strategy and roadmap across SureFire. Additionally, you will direct the development of new products and manage existing products’ life cycles, cradle to grave. If you can manage complex projects and you want to have a direct influence on the future of SureFire products, this may be the position for you. Send us your resume and let’s find out.

Product Manager

The Product Manager will work closely with the Director of Product Management and is responsible for defining the strategy and roadmap of specific product lines. Additionally, you will aid in the development of new products and manage their life cycle. If you are passionate about making a difference and creating products that are used every day by those that go in harm’s way, send us your resume and let’s find out if you are the right fit.

PR Specialist

The PR Specialist will work closely with the Sr. Marketing Manager to develop and implement programs designed to drive media coverage and maintain a favorable public image of the company. If you think you can handle everything from writing press releases to social media, this is your opportunity. Send your resume and show us.

Contract Manager

The Contract Manager directs activities concerned with all customer contracts in the Commercial Federal Government and Law Enforcement space. If you have experience managing and negotiation these types of contracts and enjoy a fast-paced, dynamic work environment, this just may be the job for you. Send us your resume today.

TacJobs – O P Tactical

Friday, June 10th, 2022

O P Tactical Inc is currently hiring

BOTTOM LINE UP FRONT: OPT is building a team of core professionals to further define, enhance, and expand our existing business model.

ATTRIBUTES COMMON TO ALL POSITIONS
Hours, pay and benefits:
Hours: Monday through Friday, 8am to 4pm
Wage: Starts at $16/hr (MORE TECHNICAL JOBS MAY VARY)
OPT is a profit sharing company, quarterly we give a bonus if profits warrant it
Range membership: employees get free membership to H2O Fowl Farms range if desired
Friday lunch: every Friday I buy the crew lunch
Employee pricing: employees have very good pricing on items we sell, items may not be bought for immediate resale.
Must live within commuting distance of OPT We do not have remote work positions open at this time

All employees start on a 6 month probationary status

1. ECOMMERCE SALES ASSOCIATE

Responsibilities:
Process online orders when needed
Process phone orders
Pick orders for online processing
Other duties: inventory receiving, warehouse inventory, warehouse/ storefront renovation (reorganization), and other miscellaneous duties.
OPT does limited walk in sales, employee may assist with those.

In the past we ran a full on brick and mortar, as of right now, we plan on reopening a limited brick and mortar.

Qualifications:
Previous experience in sales, customer service, or other related fields preferred
Working knowledge of current individual military gear, firearms, and preferably a background in military or LE
Basic knowledge of computers and Microsoft Office
Deadline and detail-oriented
Able to work around firearms

2. NETWORK SPECIALIST/ WEBMASTER

Responsibilities:
Manage internal network security
Assist in webmaster duties as needed (adding new items, updating inventory)
Setup new computers, software, and hardware
Troubleshoot network issues, and hardware issues
Assist with marketing to include social media, and email

Qualifications:
Previous experience in network management, programming, and webmastering
Working knowledge of current individual military gear, guns, and preferably a background in military or LE (for this position a willingness to learn is all we need)
Advanced knowledge of computers, and Microsoft Office
Deadline and detail-oriented
Able to work around firearms
Capable of basic HTML programming, or trainable
Capable of learning SM and Ecom media platforms, or previous experience with them

Pay:
This job starts at $20 an hour, based on ability we will advance from there.

OPT is an equal opportunity employer

SEND RESUME TO: [email protected]

Tac Jobs – Outside Sales at MATBOCK

Wednesday, May 11th, 2022

MATBOCK is a leader in providing lighter, faster and more innovative gear to the military sector and beyond. We specialize in the development, cutting and sewing of proprietary soft goods. MATBOCK is seeking an experienced outside sales representative to join our team.

Responsibilities

• Represent MATBOCK at trade shows, customer visits, and other events

• Be knowledgeable of MATBOCK gear and customers

• Identify sales leads and

• Identify potential customers

• Contact new and existing customers to discuss needs and how they can be met

• Emphasize the features of MATBOCK products and highlight how they meet customer needs

• Maintain a contact list and follow up with customers

• Track all sales activities and keep CRM current

• Coordinate with other team members and departments to optimize sales efforts

• Drive continuous improvement at all levels

• Ensure a clean and safe workplace

• Other projects and duties, as assigned

Minimum Qualifications: 

• Must be authorized to live and work in the United States

Sales experience

• Must have strong interpersonal skills to work and able to build relationships and network

• Strong decision-making abilities and analytical/problem-solving skills

• Excellent verbal and written communication skills

• Proficient in Microsoft Office and experience with CRM/ERPs

• Team player with ability to build productive relationships with hourly employees, management, and peers

• Ability to speak effectively before groups of employees, customers or suppliers

• Ability to work overtime as required

• Must be able to stand on feet for long periods of time and lift/carry up to 25lbs

• Must be willing to travel up to 50% of the time

www.indeed.com/job/matbock-outside-sales-representative

TacJobs – Engineer Opportunities in 75th Ranger Regiment

Thursday, May 5th, 2022

Do you know that The 75th Ranger Regiment has several engineer military occupational specialties?

MOS: 12A, 12B, 12H, 12R, 12W, and 12Y.

If you are thinking about a career in the U.S. Army go to goarmy.com.

If you are active duty, email at [email protected] or [email protected]ocom.mil for more information on volunteering for the 75th Ranger Regiment.

(Graphic by SGT David Soflin, 75th Ranger Regiment Public Affairs Office)