The TD Team is growing and we are looking for an individual that is ready to jump in and help with customer care. The E-Commerce industry is steadily growing and evolving, and we are hoping to find a candidate that is capable of the same speed. Much of the Tactical community consists of Military and First Responders; it is a rewarding industry to serve – we take great pride in helping the ones that sacrifice so much for us. Veterans are encouraged to apply!
Primary Responsibilities:
· Provide excellent customer service by resolving all issues such as processing orders, inventory, tracking, returns/exchanges and coupon codes
· Answer customer phone calls, web chat, and emails
· Assist walk-in customers with orders
· Upload new products to the site
· Contribute to the team with a positive attitude and new ideas
Requirements:
· College degree preferred, but not required
· Customer Service experience
· Strong verbal communication
· Basic Computer Skills
Competitive Salary plus Profit Sharing, Paid Vacation and Health Insurance.
Job Type: Full-time in office Virginia Beach
Please email: