Gunsmith Location:
Columbus, Georgia Position Type: Full Time
Summary:
Responsible for all HK US Repair activities, ATF compliance & documentation regarding acceptance of repair weapons, warranty evaluation and repair sales order generation and communication with the customer. All function and test fire for repair weapons. Coordinates directly with customer service with regards to any repair or warranty issues.
Essential Duties and Responsibilities:
Evaluates repair and determine if warranty or customer charge
Create RMA (Return Material Authorization) in SAP
Generates and processes all repair Sales Orders in SAP
Conducts repair work and evaluation for all current and select legacy HK Weapons Systems
Communicates directly with customers and customer service
Responsible for ATF Compliance (Acquisition & Disposition Log)
Processes Scrap Weapons in SAP & Generates ATF Scrap Weapon Reports
Responsible for all Repair shop inventory, supplies and tooling
Maintains the HK Columbus Repair Tracking Log daily
Process and package completed weapons for return delivery to customer
Coordinates all logistics between customers and sales staff in regards to repair issues
Provide Technical assistance to customer service and sales staff as needed
Assist in warehouse & distribution duties as directed by business requirements or the Director of Operations
Qualifications:
Ability to understand gun mechanisms and operate weapons safely.
Must have good written and oral communication skills.
Must possess good computer skills (MS Word, Excel, PowerPoint)
SAP experience preferred.
Must have at least 5 years of prior experience.
Must have Gunsmith Certification.
Visit hk-usa.com/career/gunsmith for full details on how to apply as well as other positions.
