Miami, FL – Home of the world’s most comfortable premium leather holsters, 1791 Gunleather is excited to announce the promotion of Roberto Bastida to Customer Success Team Manager. Roberto has been with 1791 Gunleather since 2018 and has played a pivotal role on a number of different initiatives at 1791. “We couldn’t be prouder of Roberto and all of his hard work,” says Ramiro Romani, CEO of 1791 Gunleather. “He has a work hard play hard attitude that embodies what it means to be a part of the 1791 Gunleather family. Roberto has spearheaded implementing new software tools to support our customers and is providing great leadership to our Customer Success Team.”
Bastida began his career with 1791 Gunleather as a training consultant, initially designing manuals and other job aid tools for the customer service and sales teams. Since then, Roberto has transitioned from consultant to a full-time team member holding several different positions including copywriter, marketing assistant, e-commerce manager, and social media community manager. “We can go to Roberto with any project confident that he will get the job done. He is an integral member of our leadership team” says Alejandro Toussieh, COO of 1791 Gunleather.
“I take great pride in hearing our customers and dealers rave about our customer success team,” says Bastida. “I’m excited for this new role and the new challenges that will come with it. I look forward to seeing the continued growth and success of 1791 Gunleather and am thrilled to be a part of the team.”
For more information on 1791 Gunleather and their premium leather goods visit www.1791gunleather.com.