Tactical Tailor

Mattermost Completes Contract with U.S. Air Force 618th Air Operations Center to Deliver Real Time, Mission Critical Communications

Company releases new Command and Control capabilities to support U.S. Air Force Next Generation Information Technology for Rapid Global Mobility

Palo Alto, California, March 05, 2024 — Mattermost Inc., a secure collaboration platform for technical teams, today announced the completion of a $750,000 AFWERX SBIR Phase II contract for the development of message priority, acknowledgement and persistent notification capabilities to support command and control (C2). Completed just 18 months after the contract’s announcement in May 2022, the newly-deployed ChatOps features ensure timely response to urgent messages through key features now available to servicemen through the Mattermost application.

Developed for the 618th Air Operations Center (AOC) of the United States Air Force Air Mobility Command, the four new features address C2 challenges with response time to mission-critical requests for information. Air Force operators of any kind using Mattermost can leverage the features developed under this AFWERX Phase II to enhance mission intelligence shareability in real-time.

• Message Priority – Enables airmen conducting operations to indicate message urgency to AOC flight managers in real time to rapidly communicate changing conditions and dynamically adapt in theater.

• Message Acknowledgement – Improves situational awareness and synchronization on mission intelligence through enhanced visibility of message receipt across the chain of command.

• Persistent Notifications – Decreases time-to-action for fast-paced decision making as tactical conditions evolve.

• User Group Management – Drives alignment across groups of rotating personnel during a mission, including operators and aircrews at the tactical edge.

“We’re pleased to launch these ChatOps capabilities to support command and control operations, enabling thousands of airmen to securely collaborate as mission conditions evolve,” said Corey Hulen, CTO and Co-founder of Mattermost. “We want to thank the Tanker Airlift Control Center at Scott Air Force Base and Digital Aircrew Initiative stakeholders for their support, guidance and partnership throughout the development process to ensure Mattermost meets the needs of the 618 AOC.”

Mattermost currently has three active SBIR Phase II contracts, including the recently-announced Mattermost integration with AFRL’s Tactical Assault Kit (TAK) program to enhance and develop new ChatOps capabilities for the U.S. Air Force.

To learn more, visit www.mattermost.com.

One Response to “Mattermost Completes Contract with U.S. Air Force 618th Air Operations Center to Deliver Real Time, Mission Critical Communications”

  1. Giff says:

    We use mattermost at work. Pretty decent tool but the mobile app is one of the worst apps I have ever used. Good luck AF.