We’re looking for a customer service rep. If think you have what it takes, and are a good communicator then send us your resume. Also… knowing how to assemble an LV/119 blindfolded is a major plus.
To learn about this job and others, visit www.spiritussystems.com/careers.
ABOUT OUR MISSION:
Optics 1, Inc., a Safran Group Company, is a technology leader in the design, development, and production of Integrated Electro-optical Systems for commercial and government applications. Leveraging our multi-disciplined engineering expertise in optics, electronics, software and mechanics, Optics 1 is able to design and deliver state-of-the-art electro-optical integrated systems.
POSITION PROFILE:
The Marketing Communication Manager is responsible for providing a broad range of communications and marketing support to the organization. This position’s primary role is to support the Business Development and Distributor Sales teams’ business winning initiatives through the development, direction and execution of strategic marketing and communications initiatives. Responsibilities include designing effective marketing and communication programs, developing online and print collateral, and multi-media presentations, and managing advertising programs.
RESPONSIBILITIES:
· Responsible for Internal & External Communications, at the company and executive levels
· Serve as the liaison and operate cross-functionally with parent and sister company communications and marketing departments
· Increase brand awareness and execute social strategy through multiple communications outlets, including the Optics 1 website, LinkedIn, Instagram, etc.
· Partner with HR to create Employer Branding communications, promotions and materials
· Direct the development of marketing collateral including but not limited to videos, fact sheets/data sheets, presentations, artwork, etc., including working with external vendors
· Direct and execute the full cycle of all trade shows and company events
· Lead product launch initiatives
· Develop and manage annual marketing and tradeshow budget
· Direct and execute corporate responsibility initiatives
· Manage and provide counsel on all business area sponsorships/memberships and advertising
WHAT YOU’LL NEED TO BE SUCCESSFUL:
· Bachelor’s degree in business administration, communications or marketing from four-year college/university
· Experience developing and managing outbound marketing programs across multiple channels (print, online, PR, events)
· Ability to effectively communicate and negotiate with management, peers, staff and service providers, executing and managing internal and external relationships
· Experienced in overseeing the development of procedures and workflow for graphic design, writing, editing, print production, and fulfillment for traditional and online media
· Excellent oral and written communication skills
· Strong organizational skills and keen attention to detail
· Creativity and willingness to take reasoned risk in pursuing new strategic marketing approaches
· Must be creative and have the ability to direct, develop and lead the execution of an effective marketing campaigns in support of complex business winning strategies
· Strong project management and design skills necessary
· Understanding of Microsoft Office applications including Word, PowerPoint, Microsoft Project , Outlook and Excel
· Adobe Acrobat Basic
· US Citizenship or Permanent Resident
IDEALLY, YOU’LL ALSO HAVE:
· Experience leading marketing and communications for a small-to-mid sized company that fosters creative thinking and innovative ideas.
· Work in an ITAR compliant environment
· Experience with MS Visio, MS Project; and MS Access
· Experience with Adobe Acrobat Professional, Photoshop and/or Illustrator
· Experience with Salesforce
· Experience with Snagit
· Basic web design experience
EEO STATEMENT & ACCESSIBILITY:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
EOE/AA/M/F/Vets – US Protected Individual status required (US citizen, lawful permanent resident, asylee, refugee or temporary resident (as defined at 8 USC 1160(a).
CTOMS looking for casual Training Support Specialists. The position includes logistical management, battlefield simulation, opposing force, and casualty roles. Contracts will occur on a casual basis and may include travel. If you want to join the CTOMS Training Team or for more information contact training@ctoms.ca
AXL is a tactical gear design and manufacturing company with Military and LE customers seeking motivated customer support associates to join our team. We are rapidly expanding and looking for someone to grow with us!
Our company exists to Improve the Lethality and Survivability of our Customers.
The Customer Experience Associate is responsible for optimizing the customer experience in every interaction. As a product expert, you will maintain detailed knowledge of our constantly evolving product line and initiatives and act as a champion for customers by serving as their central point of contact. This is an exciting and impactful role that fuels improvement and innovation via ongoing feedback to other departments.
Location: Wylie, TX
CORE RESPONSIBILITIES
• Provide phone and email support to all customers (individuals, dealers, agencies (federal, state, & municipal), police departments, and military units).
• Most commonly in the areas of:
• Answering or otherwise assisting customers with technical questions about AXL Products (Required deep knowledge of tactical gear)
•Please do not apply for this position if you cannot tell the difference between Crye, Ferro, & Spiritus products
• Providing Customer Quotes and taking payments over the phone
• Help customers place orders both online and over the phone, provide updates, order changes, and inquiries
• Cataloging customer feedback
• Evaluating warranty and repair claims
• Setup and process returns and exchanges
• Dealing with claims for packages lost in shipping
• Identify problems and aid in solving to ensure best possible customer experience
• Report irregular trends to appropriate teams to be addressed
• Coordinate dealer, agency and unit orders with shipping and production teams
• Ship returns, exchanges and VIP orders
• Identify problems and aid in solving to ensure best possible customer experience
• Maintain a high-level of professionalism, even in challenging situations
• Develops training materials and policies to aid both new hires and current staff
• Any other activity required to meet the goals of the company
PERFORMANCE INDICATORS
• Customer service queue closed out by End of Day
• All requested customer quotes sent out by the End of Day
CORE PROFICIENCIES
•Deep knowledge of the assembly and use of Military/Law Enforcement cut & sewn load-bearing gear (MOLLE/PALs), helmets, ear-pro, body armor vests, plate carriers, chest rigs, and ammo pouches from major brands (Spiritus, Crye, Ferro, Eagle, LBT, etc).
• Experience with firearms and training simulations (simunitions, UTM, airsoft, milsim, etc.
• Excellent spoken and written communication skills, with the ability to clearly and efficiently get your message across
• Excellent attention to detail
• Good multitasking, critical thinking skills, problem-solving, and customer-centric mindset
• Ability to work effectively and creatively under pressure and deadlines
• Interest or involvement in groups, brands, or hobbies that align with the AXL mission
• Basic knowledge with Microsoft Office and/or Google Apps
• Must be eligible to work in the U.S.
• High School Diploma or GED
• Be coachable, punctual, positive, efficient, and goal-oriented
PHYSICAL REQUIREMENTS
• Must be able to sit for extended periods of time.
• Must be able to stand for extended periods of time.
• Must be able to look at a computer screen for extended periods of time.
• Must be able to converse on the telephone for extended periods of time.
• Ability to maintain a composed and professional demeanor within a flexible (and at times noisy) work environment.
• Full Time availability: Mon-Fri 9am-5pm (Ability to work 40 Hours a week)
• Availability around all major holidays mandatory with likely overtime
• Reliable transportation
• Ability and willingness to lift up to 50lbs of weight.
PREFERRED
• 1 or more years in a customer experience or customer service role (call center or e-commerce customer service experience)
• Familiar with FreshDesk, Netsuite, Shopify, and/or ShipStation, platforms
• Military Veteran and/or First Responder
• Speak and write in Spanish fluently
COMPENSATION
• $11 to $17 per hour (Done on Experience)
BENEFITS
AXL offers a comprehensive benefits package for all full-time employees working 30 hours/week or more. Benefits include Medical, Dental, Vision, Accrued Time Off (ATO after probationary period), Long term Disability Insurance, Short Term Disability Insurance, 401(k), Performance Bonuses, industry pro discounts, and others.
HIRING COMPANY DESCRIPTION:
AXL Advanced designs and manufactures high-performance upgrades and stand alone products for Military and Law Enforcement for use with gear made by Crye Precision®, Spiritus Systems, FirstSpear®, Velocity Systems, Mayflower, S&S Precision, Ferro Concepts, LBT (London Bridge Traders), Eagle Industries, and other great Military/LE gear brands.
AXL Advanced is proud to be an Equal Opportunity Employer.
While we thank all applicants for their interest, only shortlisted applicants will be contacted.
HOW TO APPLY
Email your resume to jobs@AXLadvanced.com
**DREAM JOB ALERT**
Marketing Content Coordinator at H&K
The content coordinator works closely with the HK marketing team to execute creative design of visual assets used to promote the HK brand and its specific products to civilian, law enforcement and military markets. They utilize modern digital platforms to create or modify artwork that includes video, advertising, website and social media content and printed collateral materials.
Learn more and apply here.
DISCO32 is seeking professionals to fill the following full-time positions at their Southern Pines, NC manufacturing facility.
Electrical Engineer
Production Cable Assembler
Customer Communication and Administrative Assistant
Visit www.disco32.com/pages/careers for details.
To apply, please email your resume to jobs@disco32.com
Our Police & Military Division are Hiring!
For the chance to join the longest-standing firearms distributor in the UK apply today.
Send your CV to our HR department or for more details visit our careers page bit.ly/3HOr53E.
Final applications on the 16th of September.
We’re hiring! Seeking the following ‘A Team’ players to help continue writing our success story:
Section 508 Expert: provide 508 compliance experience, including accessibility, Section 508 and W3C testing of all types of electronic and information technology products and services.
Field Craft Instructors: Multiple full-time support positions at Joint Base Maguire-Dix, Lakehurst, NJ in General / Counter IED / Medical / High Risk Driving instruction.
Shuttle Driver: Shuttle (Van) Driver in support of work with the Federal Law Enforcement Training Center (FLETC) in Artesia, New Mexico.
Interested or know someone who is? Visit or share our careers page and learn more.
