MAXWELL AIR FORCE BASE, Ala. —
Community College of the Air Force students can now order their transcripts electronically and have them processed within a week instead of what usually took up to 45 days.
CCAF has partnered with Parchment, a digital credentialing service, to deliver transcripts electronically.
To request their transcript, students register for an account with Parchment and add CCAF to their list of schools attended. They then order a copy of their transcript to send to the address of their choice: school, third party or home address. The transcript orders come into the CCAF Student Services section, where technicians will retrieve, verify and process the requests.
Parchment then processes the transcripts for delivery. Although CCAF does not charge a fee for providing student transcripts, Parchment does charge a small processing fee. The transcript request is usually processed within two to three days.
“We’re excited to offer this service to our students,” said Lt. Col. Kevin Pond, commandant, CCAF. “We’re always looking for new and innovative ways to streamline our processes while increasing customer satisfaction. I believe our new automated transcripts process does just that.”
To be the “College of Choice” for enlisted members, and to assist them in paving a way to success, CCAF continues to seek better ways through technology to improve its services. The electronic transcript request and delivery service through Parchment is but one example of current and upcoming improvements to the student experience at CCAF.
By Benny Seawright, CCAF Media and Outreach