BOTTOM LINE UP FRONT: OPT is building a team of core professionals to further define, enhance, and expand our existing business model.
RETAIL STORE MANAGER / OPERATIONS OFFICER brick and mortar tactical gear store, Raleigh, NC.
Major Responsibilities:
• Manages the overall operation of the walk-in sales staff
• Develops and implements strategies to increase store sales, profits, and service levels
• Interacts knowledgeably with customer base in a friendly and professional manner
• Provides customer service to ensure customers have a positive and educated shopping experience
• Responds to customer inquiries and complaints
• Monitors store expenses and ensures that expense targets are met
• Identifies operational inefficiencies to help minimize risk and protect the stores assets
• Manages the display inventory including: merchandising, pricing, assist in ordering, and clearance
• Oversees the stocking, receiving, and discontinuation of items
• Meets with key vendors to ensure that up to date products are being carried
• Achieves targeted sales goals
• Manages and mentors employees to provide exceptional customer service
• Trains and manages brick and mortar store staff
• Works closely with marketing, inventory, and sales to coordinate events, and day to day operations
• Analyzes, interprets, and acts on data to achieve desired business objectives
• Maintains a clean, organized and stocked retail store
• Maintains the stability and reputation of the store by complying with legal requirements
• Ensures overall safety practices are followed
Educational Requirements:
• Bachelor’s degree in Marketing, Sales, or related field, preferred
Previous Experience:
• A minimum of 6 years of retail store, merchandising, and sales management experience preferably within the tactical gear industry
• Must have new store start up experience
• Must have strong understanding of sales and customer service
• Must have demonstrated ability to work within a budget
• Must be available to work varying shifts and days of the week (may include evenings, weekends, early morning or late shifts.
• Must have ability to stand for long periods of time
• Must be able to occasionally lift up to 75 lbs
Competencies and Skills:
• Excellent communication skills
• High energy with proven track record of results
• Proficient in Microsoft Office
• Demonstrated team player
• Must possess organization skills
• Self-motivated
• Strong leadership skills
• Must be client relationship builder
SALES STAFF POSITIONS
We are seeking a Retail Store Sales Staff to be responsible for retail sales in our brick and mortar tactical gear store in Raleigh, NC.
Major Responsibilities:
• Interacts with a knowledgeable customer base in a friendly and professional manner
• Provides customer service to ensure customers have a positive and educated shopping experience
• Responds to customer inquiries and complaints
• Achieves targeted sales goals
• Maintains a clean, organized and stocked retail store
• Maintains the stability and reputation of the store by complying with legal requirements
Previous Experience:
• A minimum of 2 years of retail store, merchandising, and sales within the tactical gear industry
• Must have understanding of sales and customer service
• Preferred has 3-4 years experience in military combat arms, law enforcement, or private security firm
• Must be available to work varying shifts and days of the week (may include evenings, weekends, early morning or late shifts.
• Must have ability to stand for long periods of time
• Must be able to occasionally lift up to 75 lbs
Competencies and Skills:
• Excellent communication skills
• High energy with proven track record of results
• Proficient in Microsoft
• Demonstrated team player
• Must possess organization skills
• Self-motivated
Please submit cover letter and resume to optactical@yahoo.com
OPT is proud to be an Equal Opportunity Employer.
O P Tactical Inc. (OPT) is a 100% disabled Veteran owned retailer of the highest quality tactical gear, apparel, and footwear.
