August 15, 2019
Tactical Night Vision Company, Redlands, CA –
At TNVC, we understand that your life may depend on our products, so we build products that you can depend on for life.
TNVC has long been an industry leader in Night Vision and Visual Augmentation Systems (VAS) technologies with our flagship TNV-branded Night Vision Devices (NVD), providing high quality finished goods to military, law enforcement, and civilian enthusiasts alike.
TNVC, along with our sister company, Night Goggles, Inc., geared towards civilian hunting and outdoor adventure enthusiasts have already boasted one of the best warranties in the industry with our TNV and NGI branded NVDs, assembled from the highest quality components and tested in-house by our experienced techs, allowing us to maintain the highest standards for quality control and quality assurance.
We are therefore proud to announce that due to our overwhelming confidence in our products and workmanship that we will now be instituting a full, transferable, limited lifetime warranty on all of our TNV and NGI Night Vision Devices, including the TNV/PVS-14, TNV/RNVG, TNV/Sentinel, TNV/MOD-3B, TNV/DTNVG, and NGI/PVS-14 units.
From Victor DiCosola, TNVC’s President & CEO:
It has long been established our TNV night vision builds are the best the industry has to offer. It was an easy decision to give our valued customers who spend a good amount of money with us, peace of mind for a lifetime of use. TNVC will continue to listen to our customers’ needs and ensure their requirements are always met. Thank you for your continued confidence in our products in which many of our brave men and women in uniform across America have also come to trust for their mission needs.
This new Lifetime Warranty will be fully transferable from owner to owner of each device, ensuring that all users can remain confident in their equipment, whether purchased directly, from a dealer/distributor, or even on the second-hand market, allowing TNVC and NGI products to retain their value even after resale.
This new, limited lifetime warranty will cover the system housing for the life of the product as long as the components are still in production, as well a 10 year warranty on image intensifier tubes. And just because you bought your device yesterday, last month, or even last year, doesn’t mean you’re missing out! The new warranty will be retroactive to all devices assembled after 31 December 2017.
Full text of the warranty below:
TNVC & Night Goggles, Inc. Limited Lifetime Warranty
TNVC, Inc. and Night Goggles, Inc. warrants this product for the lifetime of the product and guarantees this product to be free from manufacturing defects in material and workmanship under normal use, and transferable by the owner assuming that the product otherwise still falls within the scope of this warranty. In the event that a defect covered by this warranty occurs TNVC, Inc. or Night Goggles, Inc., at its discretion, will either repair or replace the product. Such action on the part of TNVC, Inc. or Night Goggles, Inc. shall be the full extent of the company’s liability, and the customer’s sole and exclusive remedy. This warranty applies to all TNV and NGI-branded Night Vision Device housing systems, and furthermore warrants that all Image Intensifier Tubes will be free from manufacturing defects in material and workmanship under normal use for a period of 10 years after the original date of purchase. This warranty does not cover:
Products that were used in other than normal and customary manner.
Products that were misused.
Products that were altered, modified, or repaired by the customer or a party other than TNVC, Inc.
Products that were discontinued by the manufacturer and either parts or replacement units are not available due to reasons beyond the control of TNVC, Inc.
Damage, defects, or failures resulting from use that would be construed by any reasonable person as normal and expected “wear and tear.”
TNVC, Inc. shall not be responsible for any defects or damage that in the company’s opinion, resulted from the mishandling, abuse, misuse, improper storage, or improper operation, including use in conjunction with equipment which is electrically or mechanically incompatible with or of inferior quality to the product, as well as failure to maintain the environmental conditions specified by the manufacturer. This includes using rechargeable batteries, storing the product with batteries installed, or battery compartment corrosion due to faulty battery. Warranty claims falling outside of the scope of these written warranty terms may incur repair, labor, and shipping fees charged to the customer.
Customer is hereby notified that operation of the equipment during daylight or under excessive light conditions may permanently damage the image intensifier tube. While all TNV and NGI systems are auto-gated, they are not able to withstand exposure to constant light including, but not limited to, light sources, weapon sights, laser radiation. Auto-gated Image Intensifier Tubes are designed to stand up to nighttime battlefield light conditions, but prolonged exposure to any light source will still cause damage.
No other warranties except for this one apply to this product, including, but not limited to written, oral, statutory, expressed or implied, including any implied warranty or merchantability or fitness for particular purpose, shall apply to this product.
