Celebrate 20 years of the TLR-1

TacJobs – AXL Advanced is Hiring: Customer Experience Associate

August 30th, 2022

AXL is a tactical gear design and manufacturing company with Military and LE customers seeking motivated customer support associates to join our team. We are rapidly expanding and looking for someone to grow with us!

Our company exists to Improve the Lethality and Survivability of our Customers.

The Customer Experience Associate is responsible for optimizing the customer experience in every interaction. As a product expert, you will maintain detailed knowledge of our constantly evolving product line and initiatives and act as a champion for customers by serving as their central point of contact. This is an exciting and impactful role that fuels improvement and innovation via ongoing feedback to other departments.

Location: Wylie, TX

CORE RESPONSIBILITIES

• Provide phone and email support to all customers (individuals, dealers, agencies (federal, state, & municipal), police departments, and military units).

• Most commonly in the areas of:

• Answering or otherwise assisting customers with technical questions about AXL Products (Required deep knowledge of tactical gear)

Please do not apply for this position if you cannot tell the difference between Crye, Ferro, & Spiritus products

• Providing Customer Quotes and taking payments over the phone

• Help customers place orders both online and over the phone, provide updates, order changes, and inquiries

• Cataloging customer feedback

• Evaluating warranty and repair claims

• Setup and process returns and exchanges

• Dealing with claims for packages lost in shipping

• Identify problems and aid in solving to ensure best possible customer experience

• Report irregular trends to appropriate teams to be addressed

• Coordinate dealer, agency and unit orders with shipping and production teams

• Ship returns, exchanges and VIP orders

• Identify problems and aid in solving to ensure best possible customer experience

• Maintain a high-level of professionalism, even in challenging situations

• Develops training materials and policies to aid both new hires and current staff

• Any other activity required to meet the goals of the company

PERFORMANCE INDICATORS

• Customer service queue closed out by End of Day

• All requested customer quotes sent out by the End of Day

CORE PROFICIENCIES

Deep knowledge of the assembly and use of Military/Law Enforcement cut & sewn load-bearing gear (MOLLE/PALs), helmets, ear-pro, body armor vests, plate carriers, chest rigs, and ammo pouches from major brands (Spiritus, Crye, Ferro, Eagle, LBT, etc).

• Experience with firearms and training simulations (simunitions, UTM, airsoft, milsim, etc.

• Excellent spoken and written communication skills, with the ability to clearly and efficiently get your message across

• Excellent attention to detail

• Good multitasking, critical thinking skills, problem-solving, and customer-centric mindset

• Ability to work effectively and creatively under pressure and deadlines

• Interest or involvement in groups, brands, or hobbies that align with the AXL mission

• Basic knowledge with Microsoft Office and/or Google Apps

• Must be eligible to work in the U.S.

• High School Diploma or GED

• Be coachable, punctual, positive, efficient, and goal-oriented

PHYSICAL REQUIREMENTS

• Must be able to sit for extended periods of time.

• Must be able to stand for extended periods of time.

• Must be able to look at a computer screen for extended periods of time.

• Must be able to converse on the telephone for extended periods of time.

• Ability to maintain a composed and professional demeanor within a flexible (and at times noisy) work environment.

• Full Time availability: Mon-Fri 9am-5pm (Ability to work 40 Hours a week)

• Availability around all major holidays mandatory with likely overtime

• Reliable transportation

• Ability and willingness to lift up to 50lbs of weight.

PREFERRED

• 1 or more years in a customer experience or customer service role (call center or e-commerce customer service experience)

• Familiar with FreshDesk, Netsuite, Shopify, and/or ShipStation, platforms

• Military Veteran and/or First Responder

• Speak and write in Spanish fluently

COMPENSATION

• $11 to $17 per hour (Done on Experience)

BENEFITS

AXL offers a comprehensive benefits package for all full-time employees working 30 hours/week or more. Benefits include Medical, Dental, Vision, Accrued Time Off (ATO after probationary period), Long term Disability Insurance, Short Term Disability Insurance, 401(k), Performance Bonuses, industry pro discounts, and others.

HIRING COMPANY DESCRIPTION:

AXL Advanced designs and manufactures high-performance upgrades and stand alone products for Military and Law Enforcement for use with gear made by Crye Precision®, Spiritus Systems, FirstSpear®, Velocity Systems, Mayflower, S&S Precision, Ferro Concepts, LBT (London Bridge Traders), Eagle Industries, and other great Military/LE gear brands.

AXL Advanced is proud to be an Equal Opportunity Employer.

While we thank all applicants for their interest, only shortlisted applicants will be contacted.

www.instagram.com/axladvanced

www.AXLadvanced.com

HOW TO APPLY

Email your resume to jobs@AXLadvanced.com

Polymer80 Product Changes in Accordance with ATF Final Rule

August 30th, 2022

Last week ATF final rule 2021R-05F, Definition of “Frame or Receiver” and Identification of Firearms, went into effect. Polymer80, Inc., the company that designs and develops innovative firearms and after-market accessories that provide ways for customers to participate in the build process while expressing their right to bear arms, is a direct target of this new rule. Polymer80 wholeheartedly disagrees with the ATF final rule, however, in an effort to maintain a legal business, will comply with the unconstitutional regulations.

In accordance with the new ATF final rule, Polymer80 will no longer offer their popular 80% kits in the same configuration in which customers have grown accustom. Instead, Polymer80 has released three new options for consumers interested in building their own legal firearm:

·      OPTION 1 is an unserialized 80% frame with rear rail, locking block rail system and pins. No jig or tools are included with this product. 

·      OPTION 2 is a serialized frame that does include a jig, tooling, rear rail and locking block rail system. This option is the same as the prior 80% kit offered by Polymer80, but with a serialized frame.

·      OPTION 3 is the “Build Back Better” kit, which includes everything listed in option 2 plus a slide assembly. This kit contains everything you need to build a complete, serialized firearm.

Option 1, the unserialized 80% blank, is currently available for purchase at www.polymer80.com. Please note that shipment is not available to all states.

For those interested in assembling without drilling, Polymer80 will continue to offer their AFT “Assemble for Thyself” kit, which includes all the necessary components to build a complete firearm, no drilling required.

Polymer80 will also continue to offer their line of complete pistols, including the popular PFC9 compact pistol and PFS9 full-size pistol, as well as parts and accessories.

Noble Supply & Logistics, Federal Resources, and TSSi Have Joined to Form NOBLE

August 30th, 2022

Over the past year Noble Supply & Logistics first purchased Federal Resources, and then TSSi. All three of the companies are vendors to the Defense Logistics Agency’s Tailored Logistics System program of record? which provides a rather significant amount of Soldier Survivability equipment across the Department of Defense. We’re just now in year two of a ten year contract worth up to $33 Billion.

Now, all three companies have formally streamlined, to form NOBLE.

Considering the TLS field began with six vendors, and has now narrowed the field to four, it is understandable that both industry and the military customer base has called for the contract to add additional vendors to increase both capability and competitive bidding to the program.

Exercise Distant Horizon Validates Indo-Pacific Sustainment Functions

August 30th, 2022

PATRICK SPACE FORCE BASE, Fla. (AFNS) —  

More than 140 sustainment and operations Airmen from the 920th Rescue Wing established a temporary contingency location, or TCL, in less than 24 hours at Patrick Space Force Base to conduct the wing’s exercise Distant Horizon, Aug. 1-10, which validated the multi-capable sustainment abilities of a Personnel Recovery Task Force, or PRTF, in the jungle environments of the Indo-Pacific region.

Distant Horizon is an annual exercise that prepares the wing’s PRTFs for global, untethered access, war, contingency, humanitarian, and in extremis operations around the world. These readiness requirements support the wing’s mission to plan, lead and conduct military rescue operations and missions to deny competitors and adversaries exploitation of isolated personnel.

In less than one day, Airmen from every group in the wing were transported more than 4,700 miles to a remote island location that is part of the U.S. Army’s 25th Infantry Division training area. The PRTF loaded more than 130,000 pounds of aircraft, weapons, and equipment, and established a self-sustained encampment for a PRTF-Medium.

From the TCL, a group of sustainment, maintenance and operations Airmen established two separate initial contingency locations, or ICL, at geographically separated locations on another island where sites were established to support contingency activities. Using the wing’s organic intra-theater airlift, the team pushed advanced forces to four different geographically separated locations on multiple islands that covered more than 200-square-miles.

“When war occurs, the catalyst for battlespace success is our noncommissioned officers’ and company-grade officers’ ability to lead well in chaos,” said Col. John Dobbin, 920th Rescue Wing commander. “We conduct these exercises to test our wing leaders and maintain focus on the inevitables of war, which are: you will never have all the information, necessary resources, adequate manpower, nor enough money yet, fight you must.”

The PRTF structure distributes forces in light, medium and heavy configurations that can maneuver and sustain organically throughout all operating environments. In lockstep with the Air Force’s Agile Combat Employment applications, the new PRTF structure utilizes multi-capable Airmen from across the wing to provide both offensive and defensive capabilities during personnel recovery, contingency location establishment and intra-theater airlift operations. The PRTF-Medium supported in this exercise is composed of four Guardian Angel teams, four HH-60G Pave Hawks, two HC-130J Combat King IIs, and a contingent of special mission personnel.

Three HC-130Js from the wing provided airlift into theater teaming with a C-5 Super Galaxy from the 512th Airlift Wing, Dover Air Force Base, Delaware, and a C-17 Globemaster III from the 446th Airlift Wing, Joint Base Lewis-McChord, Washington. The wing’s HC-130s and one HH-60G Pave Hawk helicopter provided all the intra-theater airlift requirements between the ICL and TCL locations.

The lynchpin of the exercise was the sustainment team, made up of Airmen from the 920th Mission Support Group, where the logistics readiness squadron maneuvered 130 tons of cargo across multiple islands and four geographically separated locations while using organic airlift. They delivered more than 1,800 gallons of water and 500 gallons of fuel to sustain the TCL over eight days for more than 140 personnel. The force support squadron developed a new accountability system to track the position of all friendly forces and served 984 meals over six days from the Single Pallet Expeditionary Kitchen. The security forces squadron provided ICL and TCL defense to ensure all personnel and equipment were safeguarded 24/7 throughout the duration of the exercise. The communication squadron provided over-the-air reach back capability through multiple high- and low-tech systems where friendly forces mission-tracked forward operations while maintaining higher headquarters connectivity.

“These Airmen traveled 4,700 miles and found out what is required of them when they are pulled forward into a TCL or ICL in a combat environment,” said Maj. Traci Arnold, exercise and task force commander. “They stepped up to provide the four key elements for our forward deployed operations: food, ammo, fuel, and water. When we provide these for the PRTF, forward deployed operations don’t have to return to a rear location to resupply. They can continue the mission, which will save time and lives.”

There were three primary areas of training on the ground that included jungle survival, base defense tactics, and medical response to a traumatic event with additional training in the use of radios, repositioning the camp for a hasty exfiltration, and other group leadership challenges.

Medical personnel conducted training on Tactical Combat Casualty Care and patient movement and loading. They also trained on jungle survival techniques from survival, evasion, resistance, and escape, or SERE, specialists where they learned Indo-Pacific focused skills.

Airmen moved beyond their Air Force specialty codes while receiving specific training to support combat rescue operations. Security forces provided training on foot patrols, troop movements with contact to fire, reconnaissance, personnel detainment, search and interrogation, weapons handling, radio emission control discipline, and TCL security.

“We validated the capability to organically support our operational forces and to move cargo and personnel daily to and from an ICL. Each Airman is critical to the success of this mission and their AFSC does not matter. They are warfighters first,” Arnold said.

Story by Lt Col Ian Phillips

Photos SSgt Darius Sostre-Miroir

920th Rescue Wing

New Content Added to Federal’s 100-Year Celebration Website: New Ammo on Old Machines, and Federal’s Families

August 29th, 2022

ANOKA, Minnesota – As part of the 100-year anniversary celebration, Federal Ammunition is featuring monthly online content celebrating Federal’s rich history. The month of August highlights Federal refurbishing old loading machines to increase production and the legacy family of Federal Ammunition. Content can be found on the 100-year anniversary website: A Century Of Authority (federalpremium.com).

The article entitled “New Ammo from Old Machines” showcases the ingenuity and resourcefulness of Federal employees. To meet the growing demand for ammunition, Federal was able to refurbish and re-tool several retired loading machines. Bringing these machines back to life was no easy task but shows the talent and abilities of the employees. 

“Demand for ammunition is high and Federal is doing everything we can to meet demand,” said Erik Carlson, Federal Ammunition Senior Director of Operations. “The fact that Federal employees were able to fix up old loading machines, make replacement parts for them and get them up and running again is truly incredible.” 

The article entitled “Federal’s Families” shares the stories of the legacy families within Federal Ammunition. Being based in Anoka, Minnesota for decades has allowed Federal Ammunition to be a major part of the community. The generations of residents to the area that have been Federal employees has made a big impact on the success of the company. 

“A special thing about Federal Ammunition is the people that have worked here for decades and the families who have generations that have been a proud part of the Federal family,” continued Carlson. “Generations of employees show how much working for Federal means to these families and how much we appreciate all of our employees.” 

Each month through the end of 2022, Federal Ammunition will be uploading additional content focused on the rich history of this American ammunition company. In addition to the monthly online content, Federal Ammunition has released a 244-page book preserving the company’s history: Buy Federal The First 100 Years for USD 59.99 | Federal Ammunition (federalpremium.com).

For more information on all products and online services from Federal or to shop online, visit www.federalpremium.com

New Tactical Training Systems Website Launched

August 29th, 2022

SUN PRAIRIE, WI – Tactical Training Systems, an industry leader in the design and manufacturing of pre-engineered steel training structures for a variety of tactical scenarios, has launched a new website at www.tacticaltrainingsystems.com. The enhanced site explores the different series of products available from the company, profiles of past projects and details on available financing.

Designed and manufactured specifically for law enforcement and military personnel, Tactical Training buildings feature structural steel framing, all galvanized and hot-dipped steel and flat decking systems. Facilities also include roof and floor decks rated 100 pound live load, sturdy welded stairs and custom features like elevator shafts, helicopter props and forcible door entries.

The new website highlights all products in the Series 1000 single-story Classroom and Residence structures; Series 2000 two-story Motel/Mall and Residence structures; Series 3000 three-story Residence structure with 22 moveable partition walls; and, the Series 4000 Tower/Residence with a 40-foot high tower and multiple floors. Accessories, color options and warranty/maintenance information are also included on the new website.

Started in 2004, Tactical Training Systems is a subsidiary company of Fire Facilities, Inc., manufacturers of American-steel live fire training towers, burn rooms and mobile training units. More than 65 customizable options are available from Fire Facilities, including ram-pry breaching doors, attic burn areas and confined space elevator shafts.

Based in Sun Prairie, Wisc., Tactical Training Systems and Fire Facilities, Inc. both manufacture training structures engineered to withstand real-life tactical and firefighting conditions. Our parent company, Trachte Building Systems, is one of the largest and oldest manufacturers of steel self-storage systems in the industry.

TacJobs – Marketing Content Coordinator at Heckler & Koch

August 29th, 2022

**DREAM JOB ALERT**

Marketing Content Coordinator at H&K

The content coordinator works closely with the HK marketing team to execute creative design of visual assets used to promote the HK brand and its specific products to civilian, law enforcement and military markets. They utilize modern digital platforms to create or modify artwork that includes video, advertising, website and social media content and printed collateral materials.

Learn more and apply here.

MTHD Latitude Short Sleeve Shirt

August 29th, 2022

Tactical Distributors continues to expand their MTHD line of clothing. The Latitude Short Sleeve Shirt which is made from a polyester blend with an antimicrobial finish for durable odor control.

It’s offered in two color schemes. The first features a Ranger Green torso with DesertTan collar and sleeves. The second is the opposite.

It features YKK snap closures and a relaxed fit. Also, look for a single pocket on the left chest.

Offered in sizes Small through XX-Large.

www.tacticaldistributors.com/products/mthd-latitude-short-sleeve-shirt