FirstSpear, LLC is currently seeking a Quality Assurance Manager for our growing company in the St. Louis, MO area. This position is responsible to assure quality throughout the organization through a documented and managed system of policies, procedures, tracking and reporting mechanisms. This position reports directly to the Vice President of Business Administration.

Responsibilities and Duties

• Document and manage the company’s Quality Management System (QMS) in accordance with ISO 9001:2015; conduct and manage internal audits to monitor compliance

• Develop, implement, and manage systems to ensure products satisfy specifications for form, fit, function, quality, and reliability

• Develop and implement statistical process controls to identify quality issues for corrective and preventative action

• Manage the preparation, implementation and post-implementation monitoring of corrective and preventative action activities

• Develop, implement, and monitor systems used to track quality throughout the organization; ensure appropriate record keeping and retention policies are in place and monitor for compliance

• Collect, analyze, and summarize quality trends and data, compile information into reports, present information to stakeholders and make recommendations for action

• Support interactions with customers and users on matters related to quality; prepare and manage responses to customer requests for information related to the quality systems

• Support the Operations and Program Management departments in fulfillment of contract and program deliverables related to quality

• Interact with functional counterparts at customer and vendor organizations

• Understand customer needs, expectations, and requirements to ensure quality controls are sufficient and effective

• Review feedback from users and customers for quality related issues and trends; make recommendations to key stakeholders for corrective and preventative action

• Audit compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies

• Review and audit vendor and subcontractor QMS for acceptance and ongoing compliance

• Lend expertise to the product design, development, and engineering teams to ensure manufacturing specifications, quality standards and production lot testing requirements are appropriately documented

• Identify areas for improvement and implement best practices to promote continuous improvement throughout the organization

• Perform other duties as assigned

Required Skills and Qualifications

• Prior experience documenting and managing a QMS in accordance with ISO 9001:2015 or equivalent

• Bachelor’s degree in business, engineering, or other relevant discipline, or minimum of eight years of relevant experience.

• Minimum of five years of experience in a similar role in a manufacturing environment; direct experience in soft goods manufacturing using textile materials highly valued

• Excellent communications skills with a demonstrated proficiency of general business acumen

• Competency reading, reviewing, interpreting, and understanding technical materials, including engineering drawings, specifications, published standards and test methods

• Strong analytical skills with a data driven mindset

• Knowledge of and experience using Lean, Six Sigma, 5S and other similar disciplines is beneficial

• Reputable good character and practices the highest ethics

• Ability to prioritize multiple tasks and changing priorities

• Proven organizational, decision-making and time management skills

• Proficient with Windows operating systems and Microsoft Office programs

Work Environment and Travel

• This position works in an office and manufacturing setting and routinely uses standard office equipment and tools customary for the position

• Occasional overnight travel expected

Benefits

• 401(k)

• 401(k) Matching

• Dental Insurance

• Employee Discount

• Health Insurance

• Life Insurance

• Paid Time Off

• Retirement Plan

• Vision Insurance

Why work with us? Great culture!

We are a vibrant, growing company proudly supplying elite military and law enforcement professionals with the most advanced tactical gear and personal protective equipment available. Looking for hardworking individuals who are team-oriented, yet strong and independent thinkers to join our mission supporting the men and women of law enforcement and the armed services who risk everything to protect our lives and our liberty. Interested candidates with prior military or law enforcement experience are encouraged to apply. We offer a great culture, competitive wages, 401K, full medical/dental benefits and PTO.

How to Apply

• Indeed
www.indeed.com/job/quality-assurance-manager

• Ziprecruiter
www.ziprecruiter.com/jobs/firstspear-llc-58ffb353/quality-assurance-manager

• Email Resume

hr@first-spear.com

Want to know more?

Check out our websites:

• www.first-spear.com

• www.first-spear.tech

• www.first-spear.tv

FirstSpear, LLC is an equal opportunity employer. The organization considers applicants without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.