Department: Sales
Division: Sales and Marketing
Date: 2/15/2018
Job Summary:
The Inside Sales Representative will be responsible for the functions outlined below , reporting to the Director of US Sales.
Essential Functions:
1. Manage and grow wholesale customer accounts to drive revenue for Daniel Defense and ensure excellent customer satisfaction.
2. Manage assigned customer accounts through emails and sales calls.
3. Ensure all customers’ purchase orders are scheduled and entered accurately and timely.
4. Identify potential new customers.
5. Respond immediately to requests from customers for information.
6. Monitor and respond to social media (blogs, posts, etc.) in a professional and courteous manner.
7. Engage in technical discussions with potential clients through demonstrations and presentations.
8. Keep management informed of all activity, including timely preparation of reports.
9. Rely on instructions and pre-established guidelines to perform the functions of the job.
10. Other responsibilities as deemed appropriate or necessary by the Director of US Sales and/or management.
Knowledge, Skills and Abilities:
1. College Degree or Military Experience preferred, High school diploma or general education degree (GED); 2+ years of prior sales or customer service experience or related experience and/or training; or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
2. Great attention to detail and excellent record keeping skills.
3. Excellent written and oral communication skills.
4. Team work and the ability to work well with others is a must.
5. Self-motivated; willing to put in extra effort and hours as needed.
6. Has knowledge of commonly used concepts, practices and procedures within the field.
7. Demonstrated ability to manage multiple projects simultaneously, set priorities, identify and address problems and meet deadlines.
8. Competent with computer software such as Microsoft Office (Access, Excel, MS Project, PowerPoint, Publisher, Outlook Word).
9. Travel requirements: 10-15% of the year.
Physical Requirements:
1. Must be able to lift and carry items weighing up to 25 pounds.
2. Requires intermittent standing, walking, sitting and bending throughout the normal work day – extensively at trade shows, meetings, etc.
Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a “Drug Free Workplace”.
Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment – Daniel Defense is an at will employer.
